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Member Columns |
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Businesses Benefit from Health and Wellness Strategies
By
Core Sports Wellness
Spinal Conditioning
A Healthy Fit for Employers and Employees:
According to the National Business Group on Health, the
annual cost of our unhealthy workforce to US employers
amounts to $12.7 billion. Smart employers are tackling
the issue by introducing corporate wellness programs to
maintain an enjoyable, productive work environment. With
increasing evidence supporting health promotion programs
in the workplace, more companies than ever are
implementing health and wellness strategies to reduce
injuries, health care costs and long-term disability.
How Healthy Is Your Company?
Escalating health care costs continue to remain an issue
of great concern for many employers. Eighty percent of
illnesses and disease in the United States are
preventable. Offering wellness programs to offset the
rising costs of health care is a cost-effective way to
help your organization succeed. Some of the most popular
programs include fitness reimbursement (full or
partial), stop-smoking classes, back care programs, and
stress management. At a health facility like CORE we can
help to implement a program that is suited for most
organizations . We believe in thinking about your
employees as an asset and the impact that your
investment can have on your bottom line.
How?
It’s
not a secret that healthier employees spend fewer days
away from work due to illness, saving the company
thousands and even millions of dollars on down time and
temporary help. Wellness programs can also help
alleviate depression and help employees manage their
time and stress levels better, all of which are
contributing factors to missed work days. Company
sponsored wellness programs send a clear message to
employees that management values them and their
well-being. Additionally, healthy employees tend to be
happier and not as restless to leave. The healthier and
happier the work force, the less a company has to spend
on hiring and training new personnel.
Why?
An
employer has everything to gain by setting up a
workplace health and wellness program. An employee
health and wellness program is a great incentive to new
hires, rounding out your other company benefits and
helping you to stand out from the competition. It does
not have to be expensive or time consuming.
Who?
CORE
is your local private training and wellness facility. We
want to work to help Central Oregonians live a healthy
and fit lifestyle. Our trainers are attentive and
educated and always ensure that our clients get the
maximum benefit from their workout. Stop by or call CORE
today if you would like to discuss a plan for yourself
or your company.
336 SW Cyber Drive #107, Bend, OR 97702
541-389-6595,
www.COREconditioning.info
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Five Focused Questions to EnergizeMarketing
by Lisa Nirell,
www.energizegrowth.com
In 2001, I was in charge of the worldwide account team
who called on Microsoft, and was preparing for my first
presentation to 18 top executives at their Redmond, WA
headquarters office.
This was the biggest account of my 20-year consulting
career. Even though I was fully prepared for that
presentation, I walked out of that meeting feeling that
something was wrong.
That’s because most of these people hardly knew
our company — we had NO credibility with them -- we had
not yet earned the right to tell them about how they
were ineffectively investing their dollars with us!
Within two days, the Microsoft executives
asked my boss to fire me from the account. And he did.
What I realized in that moment was that I HAD to change
my life and my business focus QUICKLY. I needed to view
“marketing” in a whole new way.
Not only the marketing of our $11M business—but the
marketing plan for my life. As a result of this “career
defining moment,” I resigned, launched my new business,
and was profitable – all within 90 days.
Ever since that time, I have been compelled to share
these five key questions that minimize similar marketing
and planning mistakes for other seasoned professional
services firms. When you regularly ask these
questions, you will attract more enjoyable clients,
build dedicated teams, and, most importantly, you will
be energized.
1. What percentage of our team can clearly explain
what we do? How many can recite our company’s “elevator
statement” from memory? In the last 2 years, I spoke to
over 17,000 business owners. And I did an informal
survey. I asked them: “If you walked casually around
your office and asked your team ‘in 30 seconds or less,
what do we do'?, what percentage would answer that
question CORRECTLY and CONSISTENTLY?" What do you think
I heard?
The honest people responded with “10 percent.” Imagine
the untapped potential in the 90% of your team!
Alan Weiss, author of “Million Dollar Consulting” and
17 other business best sellers, reminds us that “Language
controls discussion, discussion controls the
relationship, and relationship controls the business.”
A strong, clear description of what you do that takes 30
seconds or less is your gateway to a meaningful
discussion. In the action groups we lead, we call it
your “audio logo.”
2. What are our top three lead generation methods? How
well have we documented these plans in our company?
According to a $1M study by the New Client Marketing
Institute, the five most effective methods are, from
least to most effective, are: 5. networking, 4.
community and civic involvement, 3. how-to articles in
client-oriented press, 2. speeches at client industry
meetings, and, 1. small-scale seminars.
If you are a professional services firm, think
about what methods you are using. If you are investing
thousands in brochures, advertising, and expensive
client appreciation luncheons, you are probably wasting
money.
3. How effectively have we defined and aligned
our selling and marketing systems? Many small
businesses treat marketing planning as an art form.
Worse yet, they abdicate the responsibility to an
outside firm.
Here’s an example: One of our community banking
clients wasted $60,000 on advertising to keep up with
their competitors. They saw no results. After they
started working with our team, they cancelled several ad
contracts and diverted those funds towards defining a
marketing system. Their managers were lacking any
process that would later become their common approach to
attracting profitable clients. Within just 60 days,
their confidence and clarity about whom they serve
soared.
You are responsible for defining your marketing
communication and sales process. Period. Outside
marketing firms should teach you how to fish — not drop
you off at the dock and take over the helm! Leave the
outsourcing for your IT support and bookkeeping.
The clarity and quality of your lead generation, sales and
service approach dictate your sales success – or
failure. When you align these activities, selling
becomes A LOT easier, marketing becomes more enjoyable,
and the buyer feels more confident about what you do.
4. What thoughts stop us from attracting all the
business we want?
There are two major roadblocks to growth in an
entrepreneurial venture - lack of planning, and our
limiting thoughts. The most COMMON limiting thoughts I
hear from seasoned professionals are:
"Marketing is tacky, and I’m a (CPA,
engineer, attorney, etc.) ... I can’t do that."
“I tried that 8 years ago and THAT WON’T WORK!”
“Marketing/Planning is for people who aren’t busy
enough.”
“Marketing is too expensive.”
“My services are too hard to explain.” (in other
words, “I’m too arrogant to explain what
we do.”)
“When I obtain this other advanced
degree/certification, then I’ll be ready to market.”
(affectionately called the “I’m not smart enough yet”
mindset)
When working with clients, we use Byron Katie’s process to help their
plan succeed. Go to
www.thework.com
to learn how to break yourself free from limiting
thoughts about marketing.
In addition, Sharon Begley’s new best selling
book, “Train Your Mind, Change Your Brain” supports the
importance of conditioning our thoughts. Dozens of new,
cutting edge scientific studies prove that our
marketing mindset defines our marketing reality.
5.
What daily rituals help me to stay focused and
energized?
Jeld-Wen Development, Inc. is a model company
practicing healthy company rituals.
According to CEO Jerry Andres, “Our ongoing management
meetings are guided by the culture we have created. Our
values and our culture enable us to be the first choice
of customers seeking the highest value in real estate
and service.”
Jeld-Wen Development has achieved their profitability
targets for several consecutive quarters because they do
not waiver from their company celebrations and cultural
norms. They continue to command market share – even in
a highly competitive, declining real estate market.
You have now learned the Five Focused Questions™ to
help you identify business energy drainers. What will
you do differently now to transform your next
‘career-defining’ client meeting?
Lisa Nirell
is the founder of
EnergizeGrowth in
Sunriver. She helps successful service professionals
who struggle to attract and retain profitable clients.
Her workshops and systems have helped over 900 companies
accelerate their growth plans and have generated over
$83M in new business. She will be presenting a workshop
at the Bend Chamber Professional Development Series in
September. Visit
www.energizegrowth.com
to request your free 25 page “Marketing Plan Startup
Kit” and special report by registering for EnergizeNews.
Copyright 2007, Lisa Nirell. All rights reserved.
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Foster a Work Ethic
By Monica Wheeler
Abundant Life Coaching
As a
life coach, one obstacle I hear over again is people
wanting better job satisfaction. Often they go from job
to job and don’t find enjoyment or fulfillment from
working.
Although it is possible and desirable to enjoy your
job, even those people who enjoy their occupations would
call it work. Even Oprah calls it work, and she has one
of the most fulfilling jobs there is. I guess if it was
all fun and games we would call it “going to play”
instead of “going to work” in the morning. The one
thing that has kept me relatively happy in all of my
occupations is by having a strong work ethic and being
prepared when it gets difficult.
I can remember having a nearly full-time summer job,
and also working many weekends during the school year,
at the age of nine or 10. Our family had just started a
business and needed all the cheap labor they could find
and my sister and I were about as cheap as they came.
This lasted until we went off to college, but often we
would help out when we returned for the summer.
Before we had our business, I can remember when I was a
child, burning brush, doing dishes, and numerous other
chores. I came from a hard-working German family and
was instilled with a work ethic early in life. Some
child protective services would frown upon using us
children at the restaurant and doing men’s chores as
little girls, but it didn’t hurt us one bit.
When my sister and I got a few years older — say 13 and
14 — we built a wildlife trek ,complete with life-sized
Fiberglass animals, through the woods at the restaurant
and were featured on Channel 9 News as young
entrepreneurs. We set up and operated the Museum of
Mount St. Helens in part of the restaurant’s building
and were told we did as good of a job as professionals.
We learned valuable skills in marketing, accounting,
public relations, following directions, and working with
colleagues all before graduating high school. These
experiences certainly came in handy later down the road.
It wasn’t all fun, though. My grandmother could be a
tough boss even though that is what eventually made the
business successful. We also gave up some of our
childhood. But it taught me that with a strong work
ethic, many doors to success can be opened.
Many of our young people today are not raised with such
a work ethic and there will be many rude awakenings when
they finally get out in the job market. Many of them
have never had a part-time job or worked a day in their
life and though I don’t really suggest they take the
extreme that we did, being raised doing a fair share of
chores and work has multiple benefits.
It teaches children and teens the value of money and
hard work. It fosters a sense of personal
accomplishment and increases self-esteem. It gives them
something to occupy their time instead of turning to
mischief. It prepares them for life and gives them
valuable experience in the “real world”. Overall, the
positives far outweigh the negatives.
If you have a tendency to jump from job to job,
revitalizing your work ethic and finding out what is
blocking you through my one on one coaching will be the
first step. I can be reached at 541-383-2464 or by
emailing
coachmonica@hotmail.com for a free introductory
session. If you’ve liked what I’ve written, check out my
e-books and free e-newsletter at
www.lifecoachmonica.com. You spend a great deal of
your life working and, therefore, it is imperative to
find joy, value and fulfillment in your choice of
occupation.
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Is Email Really Free? Maybe Not
By Tracy Campbell
Design Solutions
There is a powerful connection between email
efficiency
and the way you store information. Email and information
storage tasks consume an estimated 40 percent of a
typical professional’s work day, yet half of all initial
attempts to locate information are unsuccessful. The
time spent searching for lost information is estimated
at thousands of dollars per employee per year.
(The High Cost of Not Finding
Information KM WORLD, Vol. 13 issue 3, 2004.
www.KMWorld.com)
Consider some other statistics: email
volume is rising
at a rate of 14.6 percent annually. Seventy-nine percent
of professionals believe co-workers overuse the
“reply-to-all” email feature, yet only 13 percent
believe they themselves do the same. Only 15 percent of
professionals receive coaching on information management
yet 89% of those professionals believe they could
benefit from such coaching. Seventy-eight percent of
professionals report they often find it
time consuming and frustrating to locate email and
electronic documents.
Some basic math helps clarify the true cost of
email. Suppose you process 50 emails daily with an
average process time of 2 minutes each. That equates to
480 hours of processing time. That equates to 50
eight-hour work days per year.
Go ahead, factor your own
email
cost. Start
with the average number of email
s per day times the
average processing time. Multiply that figure by 240
(average work days per year) then divide by 60 minutes.
Divide that figure by an eight-hour work day and you
will have an estimate of annual hour’s logged processing
email.
Utilizing the above example, if you were to reduce
email
by a mere 10 percent, you would save nearly five work
days per year. Multiply that savings by the number of
employees or co-workers in your business.
You can see that the cost of email
proves substantial.
In terms of solutions, keep in mind that if you
eliminate one of every five email
s you send, you will
receive approximately 12 percent fewer emails. To
reduce email
volume, your company should utilize a
mutually agreed-upon tool that defines email etiquette
protocols and storage.
If your business does not have email
polices
and procedures, suggest they be developed or pursue
coaching from an industry expert. There are terrific
tools and trainings available to streamline email
efficiencies which in turn will improve the bottom line
as well as reduce stress and optimize time available for
high value tasks.
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Every Idea Partners with Smart Solutions
Every
Idea and Smart Solutions have announced a
strategic business partnership that enables
Every Idea to be one of the first agencies to
provide comprehensive Web development, search
engine optimization and internet marketing
through Smart Solutions’ authorized reseller
program. Smart Solutions provides a one-of-a-kind
Web site management suite paired with search
engine optimization tools to customers around
the globe and right here in Bend. Every Idea is
one of Central Oregon’s most established
marketing agencies, providing intelligent
branding, award-winning creative, and results
driven marketing services including, public
relations, social media, and advertising. Every
Idea and Smart Solutions had worked together for
more than two years prior to establishing this
partnership. Moving forward, the two companies
will collaborate on the design and development
for shared clients such as Kobe Beef of America,
Newport Avenue Market, Desert Valley Realty, SunWest Builders, and Rohrer Manufacturing.
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Identity Theft Workshop Scheduled
A free financial workshop, Identity Theft: Who’s
Got Your Number? will be held at 6 p.m.
Thursday, July 26 at Mid Oregon Credit Union in
its conference room located at 1386 NE Cushing
Drive in Bend. A representative from the Bend
Police Department will present this workshop. To
register for this no-cost workshop, call
541-382-1795. Refreshments will be served. About
nine million Americans have their identity
stolen each year. At this workshop you will
learn valuable tips about how to protect your
Social Security number from fraud, become
familiar with the warning signs, become skilled
at spotting phony phishing attacks, learn how to
shop safely online, and know what to do if
you’re a victim of fraud.
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Keliher is Poster Artist for Sunriver Music
Festival
Central Oregonąs well-respected artist Kathleen
Keliher is the poster artist for the Sunriver
Music Festival's 30th season. Her original
artwork titled 'Sunriver Water Music' combines
the view from the Sunriver Resort's Meadows Golf
Course looking across the Great Meadow with Mt.
Bachelor as the backdrop. The vivid colors
showcase Keliher's artistic mastery of capturing
the surroundings most loved in Central Oregon.
This original piece is created in pastels. The
framed artwork will be a featured auction item
at the annual Festival Faire dinner and auction
on Sunday, August 5, the Sunriver Music
Festival's major fundraiser and Sunriver's
largest community event.
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Cascade Healthcare Community Begins Discount
Program
Cascade Healthcare Community is launching a new
program for its caregivers, volunteers and
physicians - The Business Discounts Benefit
Program. Your business can participate by
offering exclusive discounts to over 3,000 CHC
caregivers, volunteers and physicians throughout
the tri-county area. This direct marketing
opportunity is easy and very affordable. Contact
the program manager at 633-2960 or email
jnewgen@scmc.org for more information and an
application.
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Volcano Vineyards Takes Gold Medal Again
Volcano Vineyards, the Bend-based micro-winery,
has its 2004 Merlot awarded a gold medal at the
2007 Northwest Wine Summit. Volcano Vineyard’s
2004 Syrah received a gold medal at this year’s
San Francisco Chronicle Wine Competition in
January. The NW Wine Summit focuses on
exclusively wines produced in the Northwest,
specifically wines from Alaska, Alberta, British
Columbia, Idaho, Montana, Oregon and Washington.
The Merlot wasn’t the only award winner for
Volcano Vineyards at the competition – their
2004 Syrah was awarded a silver medal. A full
list of award winners is available at
www.vinochallenge.com/nwsummit The grapes
for both award-winning Volcano Vineyards wines
were grown at Aguila Vineyard in Talent in the
Rogue Valley.
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Members on the M-O-V-E |
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PEOPLE
Emily Struck of Steele Associates
Architects, LLC, has passed the Leadership in
Energy and Environmental Design (LEED)
accreditation exam. She will assist company
design teams with sustainable site and building
design solutions for their clients.
Century Insurance Group, LLC, has announced a new hire
and two promotions. Vanessa Julian has
joined the company as a Commercial Account
Manager. She has been in the insurance industry
for seven years and holds both property and
casualty and life and health licenses. Donna
Jolly, who has been with the company since
1998, has been promoted to Commercial Lines
Department Manager, specializing in commercial
insurance. Cindy Smith, who has been with the
company since its inception in 1996, has been
promoted to Personal Lines Department Manager,
specializing in personal insurance.
Sortor Bushido Kai Karate congratulates Andrea
Newcomb, the July student of the month. She
is a yellow belt student and mother of two who
works at Deschutes Brewery. Since beginning
training in January, she has shown great
tenacity and strength in her training.
Casey Kaiser has joined Community First Bank as
Vice President and Director of Residential
Lending. His primary role will be to head up the
bank’s residential lending department. He is
working out of the company’s Bend Commercial
Lending Group office on Century Drive.
Two new employees have joined Every Idea. Laurel
Burton, account manager, has managed
everything from vending operations at the Les
Schwab Amphitheater to agency and client needs
at other local marketing agencies. She has won
several awards for excellence in creativity.
Tori Justino, a graphic designer, graduated
in visual communications from Chemeketa
Community College. She was a top designer in her
class.
Julie Hammond, CIC and President of Sage Insurance,
recently attended a Travelers Insurance workshop
on Agency Development. The two-day seminar
focused on various aspects of customer service,
agency management and development.
Tim Corzine has joined SELCO Credit Union as a Vice
President of Business Lending. He will be
located at the SELCO Old Mill Branch, and will
focus primarily on serving the loan needs of
small and midsized businesses.
Medford-based PremierWest Bank has opened an office in
Bend, with several experienced employees at the
branch: Mike Testerman, branch manager;
Edda Porter, operations officer;
Vickie Vessey, real estate loan officer;
Jeff Colletta, loan assistant; Kathy
Roth, personal banker; and tellers Bobbie
Banks-Aries, Laurie Houchin and
Robbie Murray. Testerman has more than 21
years experience in lending, business
development, auditing and management. Porter has
more than 30 years experience in the real
estate and financial industries. Vessey has more
than 28 years experience in the real estate and
banking industries. Colletta has experience in
real estate sales and banking. Roth has held
many positions in banking in 26 years.
Jennifer Rogers has joined Clear Choice Health
Plans, Inc., as a commercial sales
representative. She has more than 15 years
experience working for commercial health plans.
She most recently worked for Regence Blue Cross
Blue Shield of Oregon.
BendBroadband President and CEO Amy Tykeson
recently was honored as the 2007 recipient of
the cable industry’s top honor, the Vanguard
Award for Distinguished Leadership, by the
National Cable & Telecommunications Association.
Tykeson has led the company for the past decade.
Jody Tuttle has earned the Graduate, Realtor
Institute (GRI) designation by completing three
week-long courses and passing exams. She is a
Broker with Century21 Gold Country Realty in
Bend.
Kate Brouillard, a senior at Mountain View High
School in Bend, has been awarded the 2007-08 BBT
Architects scholarship. She plans to continue
her education this fall by studying civil
engineering at the University Honors College at
Oregon State University.
Matt Dynice has been hired as vice president and
commercial relationship manager for Umpqua
Bank’s Commercial Banking Center in Bend. He
previously managed and operated Commercial
Mobile Structures, Inc., and worked for
LibertyBank.
Lisa Bermudez has joined Brooks Resources Realty as
a Broker. She previously worked in education and
the legal field in New York City, as well as
with her husband founding the Bend Science
Station, a non-profit science school in Bend. |
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BUSINESSES
Spectrum Building and Restoration has
been purchased by Brent and Julie Irwin. They
have 15 years of combined experience in
construction and remodeling. Spectrum Building
was established in 1989 and provides home
restoration to fire and flood victims in Central
Oregon.
BBT Architects recently completed the design of a
new medical clinic for Dr. David Coutin. The
project is located at the corner of Doctors
Drive and Conners Avenue near St. Charles
Medical Center.
HMI, parent company of Brian’s Cabinets and
Evergreen Cabinets and Closets, has begun
construction on a new, 10,000-square-foot
building at 19th Avenue and Brinson Boulevard
that will house showrooms and a service center.
The building is expected to open in the first
quarter of 2008.
R*K Advertising has opened a new Internet shopping
site for its products. The site is
www.RKadvertising.com.
Buckboard Productions, LLC, has selected its
inaugural cast for the performance of The
Mafioso Murders. The cast includes Brian
Johnson, Connie Norman, Karen Sipes, Marsha
Casey, Monterey Morrissey and Steve Meyer.
ORGANIZATIONS
Terianne Petzold has joined United Way of
Deschutes County as Director of Campaign.
She most recently was executive director of the
Golf Course Owners of Wisconsin. Her focus will
be to enhance current corporate, employee and
individual giving programs and foster
relationships with partner agencies.
Big Brothers Big Sisters of Central Oregon has
received a $15,100 grant from the Robert W.
Chandler & Nancy R. Chandler Fund, the Ward
Family Fund, the Todd & Lorri Taylor Fund, the
F.J. Hodecker Family Fund and the Casey Family
Fund of the Oregon Community Foundation to
support ongoing mentoring programs for at-risk
youths in the area.
Blissful Acres Rescue Reserve, a non-profit
501(c)(3) organization, is accepting resumes for
board positions. The reserve rescues abandoned,
abused and neglected animals and provides
education to the public about responsible animal
stewardship. The reserve is located on 10 acres
near the Bend Municipal Airport. The reserve
needs donations for fencing and housing for more
animals. Information:
www.blissfulacres.com.
The Kids Center and Mountainstar Family
Relief Nursery will be the beneficiaries of
proceeds from the 2007 “House of Healing” from
Pahlisch Homes. This marks the fourth home that
Pahlisch has constructed in partnership with
trade partners and vendors, with all proceeds
benefiting a non-profit organization.
EVENTS
The
High Desert Rendezvous, a benefit for the
High Desert Museum, has expanded to two nights.
Friday, Aug. 10 will feature the “Rendezvous
Round-Up,” with drinks, hors d’oeuvres and music
at the museum grounds. The next night will be
the 18th annual High Desert Rendezvous, the Best
of the West Auction and Gala. Tickets for both
nights are $300 for couples or $175 for
individuals. The Friday event alone is $25 per
person. Information: 382-4754, ext. 361, or
hdr@highdesertmuseum.org.
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