November 2006

UP COMING EVENTS

 
11/17 Good Morning Bend ~ Acrovision Sports Center
   
11/21 Ribbon Cutting ~ Central Oregon Diving
   
11/28 Ribbon Cutting ~ Bend Life Realty
   
11/29 Business After Hours ~ The Center
   
11/30 Ribbon Cutting ~ Northwest Medi Spa Laser Center
   
12/1 Entrepreneurial Committee ~ Peer Feedback Workshop
   
12/7 Chamber Holiday Party
   
12/12 Ribbon Cutting ~ Bend Red Lion North
   
12/14 Ribbon Cutting ~ Moxy Salon-Spa-Essentials
   
12/15 Entrepreneurial Committee ~ Educational Session
   

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CONTACT US

Bend Chamber of Commerce
777 NW Wall St, Ste 200
Bend, OR 97701

Phone: (541) 382-3221
Fax: (541) 385-9929
Email:
info@bendchamber.org
www.bendchamber.org

 

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Member Columns

Are You Ready to Reap the Benefits of Speech-Enabled Technology?
By Sandy Morse, Cascade Telecommunications
    
Have you ever asked yourself, “How did I ever do business without cell phones or email?” They’re definitely not something that we could live without today. Well, there’s another technology that has exploded into mainstream corporate America that will make you ask the same question very soon.
     The communications tool being referred to is speech-enabled technology, also commonly known as voice recognition. This technology has experienced significant improvements during the last few years to the point where many companies cannot survive without it.
     Speech-enabled technology, in its simplest form, is a solution that listens to human voices. The system then recognizes the voice, translates commands from the individual into a computer system, and responds based on the information it has received. It has now become much more than that and contains significant features aiding companies in all types of industries. For example, users of speech-enabled technology can tap into the following capabilities in real-time – all based on the recognition of someone’s voice.

  • Auto-attendant answers, screens, and transfers calls instantly
  • Takes voice mail messages, automatically returning, copying, or forwarding calls based on name recognition
  • Finds people with a follow-me feature at any location
  • Connects to anyone when a user identifies the person
  • Voice activates users’ email systems enabling them to:
    • Listen, compose and send, and copy or forward emails
    • Create email replies to individuals or large groups
    • Send voice mail messages into user’s email in-box

     Speech-enabled technology has seen rapid growth and it’s not expected to slow down any time soon. This growth is being driven by a few distinct factors. One is the mobile workforce with more and more people conducting business on the road. Today, the average American rush-hour driver wastes 51 hours sitting in traffic annually. This is valuable time that could be used in a more productive manner, like responding to email. Second, many states throughout the country have or are considering banning the use of handheld cell phones so drivers can communicate “hands free.”
     Previously, the technology used to be available and affordable only to large enterprise corporations, however, that has drastically changed. It has become a very cost effective and valuable communication tool for small to medium sized businesses.
     Speech-enabled technology has become a real solution to the way business professionals communicate and manage their daily activities. Economic, legal, and competitive factors have strongly influenced small to medium sized companies to utilize this technology in order to stay ahead in their market places and ensure the productivity of their employees. They are seeing the value and flexibility voice recognition can bring and will be reaping its benefits well into the future.

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What's New

Cascade Telecommunications Offers State-of-the-art Surveillance Systems
     Cascade Telecommunications of Bend has teamed with MG Security Systems, a supplier of digital video recording and closed-circuit television equipment, to provide small- to mid-sized businesses with state-of-the-art digital video surveillance systems. Cascade Telecommunications, a locally owned and operated company, can be reached at 388-5158.

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Prices Drop for Bend Chamber's 7-Night cruise to Mexico
     Prices have dropped for the Bend Chamber's seven night cruise to the Mexican Riviera with Princess Cruises on the beautiful Diamond Princess from February 10-17, 2007. We have blocked space on the ship and with Alaska Airlines’ direct flights from Redmond to Los Angeles for just $335 round-trip. Enjoy Mazatlan, Cabo San Lucas & Puerto Vallarta and all the fun the ship offers. All unsold space will be released soon. The deadline for signing-up is fast approaching, so don’t delay. Call Betsy at CruiseOne today, 541-385-0499.

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Cog Wild Bicycle Tours offers Gift Certificates
     Cog Wild Bicycle Tours is offering gift certificates for local mountain bike shuttles, half day & full day tours and multi-day tours including the Umpqua River Weekend Adventure. Your gift comes wrapped and ready to be presented.
     For more information and to purchase your gift certificates please contact Cog Wild at 385-7002 or info@cogwild.com.

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Holiday Magic    
     The second annual Holiday Magic winter musical celebration will be held the evenings of December 8 and 9, with a matinee at the Tower Theatre. Presenting sponsors are SELCO Credit Union and Tennant Development. The COCC Cascade Chorale will again perform, with several surprises along the way.  Tickets sold out for all performances last year, so watch the Tower Theatre Web site for information: www.towertheatre.org.  Tickets are $15 general admission.  This is a fund-raising event for Central Oregon Resources for Independent Living.

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MBSEF Launches 16th Year of Masters Cross Country Ski Program
     On November 30, the Mt. Bachelor Sports Education Foundation will launch the 16th year of the Masters Cross Country Ski Program.  According to MBSEF Nordic Director Ben Husaby, the all-encompassing Masters program is designed for men and women over age 20 who are interested in “becoming efficient skiers through expert coaching, carefully designed progressions and varied program options". Varied enrollment options are available to fit a wide range of ability levels and schedules. A full schedule is available online at www.mbsef.org or by calling 317-8202.

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Pot of Gold Gift Certificates Available
     Deschutes County Mental Health Department's Rainbow Clubhouse program is selling gift certificates now for holiday presents. The certificates can be redeemed at the Pot of Gold Thrift Store now until the Christmas season is over. Gift certificates can also be purchased (cash or check) to benefit the local homeless shelter, Bethlehem Inn. Citizens are asked to please consider picking a tag off of Christmas gift trees (found each season in local malls and stores) this holiday. A Pot of Gold gift certificate can then be purchased for the person on the tag, enabling them to come in and buy clothing. The Rainbow Clubhouse is designed to create a restorative environment for adults who have been socially and vocationally disabled by mental illness.

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How much space do you take up?
     Margy Dieter’s anthropology class now knows. As part of the EarthSmart Program, students at Marshall High School in Bend did the math as they summed up their individual eco-footprint. The analysis calculated their personal impact on the planet by measuring amount of waste created, transportation used, housing and other items. The program, provided by reSource, works with students from a variety of grade levels throughout the tri-county area teaching about natural resources, energy and water consumption and waste reduction.  This year, reSource is seeking to make over 7,000 student contacts through forging more partnerships with local businesses. Interested businesses and schools should contact reSource for more information.

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Framing for Food Drive
     Bits & Pieces Custom Picture Framing is doing a Framing for Food Drive from November 13 thru December 5. During that time, customers can bring in a non-perishable food item and receive $1 off their framing order for every item they bring in, up to half the value of their order!  We will have a container from NeighborImpact (formerly COCAAN) and every item donated during that time will go directly to them for the food bank.  It is a great opportunity for people to get their Christmas projects frame and help the hungry at the same time!

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Members on the M-O-V-E

PEOPLE 

     Several persons have joined the sales and marketing staff of KOHD, Central Oregon’s new ABC TV station. They are: Samantha Maynard, Sales and Marketing Coordinator; Chris Coppage, Sales Account Executive; Karen Krueger, Producer/Director in the Video Production department; Lisa Kuhlmann, Sales Account Executive; and Wendy Soliz, receptionist and administrative assistant.
     Linda Fisher-Berlanga, VP, is now a Residential Mortgage Loan officer with Golf Savings Bank. She has more than 25 years of experience in mortgage lending and continues construction lending with Action Mortgage Group.
     Two employees of Bank of the Cascades have been promoted. They are: Debbie Amerongen, Executive Vice President, Marketing and Deposit Services; and Julie Miller, Executive Vice President and Central Oregon regional manager.
     Joshua Phillips, N.D., naturopathic physician at Healing Heart Natural Health Center, has created a cleansing/detox program now available in a group or individually tailored format. This two-week process empowers participants to take health into their own hands. Information: 330-0334.
     Matt Purvis has been named marketing Vice President for Northwest Community Credit Union. He will oversee all marketing initiatives for the credit union’s 13 branches in Oregon, including the Bend branch. He is a fully-licensed securities agent.
     Cindy Bennet has joined Home Instead Senior Care as client care coordinator. Home Instead provides in-home care for seniors throughout Central Oregon.
     Margaret Atchison, E.A., L.T.C., attended the eighth-annual conference on Advanced Taxpayer Representation and IRS Procedures, held in September by the American Academy of Tax Practice in Las Vegas.
     Heidi Byrnes has joined BIG Real Estate Group. She has 15 years in the interior design/building and sales field.
     Bob Peabody has joined the accounting and business consulting firm of Jones & Roth in the firm’s Retirement Plan Services Department. He has more than 10 years of financial planning experience and 17 years in business management. He will work out of the company’s Eugene office.
     Tracy Pinaire is the new office administrator at Steele Associates Architects. She will assist the various project teams and aid with business development efforts.

     Joni Gail Johns has joined the Bend branch of Columbia River Bank as Vice President and Operations officer. She has more than 20 years of banking experience.
     Joseph Gardepy has been named assistant Vice President of LibertyBank’s Bend North office. He has six years of banking experience and has a bachelor’s degree from the University of Minnesota.
   Seth Newman is the Sortor Bushido Kai Karate November Student of the Month. A great example to adults and younger students alike, Seth is 12 and is homeschooled in Bend. Information: www.SortorKarate.com.
    Randy Hansell, program manager at Earth Advantage, has been selected as a faculty member of the U.S. Green Building Council’s LEED for Homes program. Hansell will continue to be a full-time employee with Earth Advantage and will incorporate his LEED duties into his daily work.
     Randal Cline has been named President of Marketing and Sales at Clear Choice Health Plans. He will be responsible for all aspects of marketing and sales operations and will contribute to the formulation of corporate strategy and planning. He has more than 20 years of senior management experience in health care. 

BUSINESSES 

     LibertyBank, the largest privately-held bank headquartered in Oregon, announced record earnings of $3.1 million for the quarter ending Sept. 30. Total assets as of Sept. 30 were $840 million, a 24 percent increase over the same quarter end of last year.
     Phillips Architecture & Planning, Inc., has been recognized by Mountain Living Magazine as one of the Top 100 Mountain Architects for 2006 in the United States.
     O’Keefe Insurance has moved into a new location at 231 Scalehouse Loop, Ste. 203. Their phone number remains the same, 383-0921, and e-mail addresses are: Patrick O’Keefe, Patrick@okeefeins.com or Cain Credicott at cain@okeefeins.com.
     Home Instead Senior Care, the world’s largest provider of non-medical home care and companionship for seniors, has received the “Outstanding Employer of Older Workers” award from Experience Works, a national non-profit organization. Home Instead has an office in Bend.
     Glass Symphony, a new art glass gallery and studio, has opened in NorthWest Crossing in Bend. The owners are Dan MacLeod and Kate Horne. The shop sells glass art, tiles, tableware and jewelry, and has a working studio and art glass store.
     Volcano Vineyards, a micro-winery in downtown Bend, won a silver medal at the 2006 World of Wine Competition for its 2003 Merlot. The competition judged more than 100 winds from 39 wineries and awarded fewer from 30 medals. The vineyard’s tasting room is located at 930 NW Brooks Street. Information: 617-1102.
     Touchmark Home Services has received federal Medicare certification after a voluntary, rigorous review. Offices are located within Touchmark at Mount Bachelor Village, 19800 SW Touchmark Way. Information: 312-7071.
      Mid Oregon Credit Union members donated $4,672 to the 2006 Tools for Schools campaign, along with five barrels of school supplies. Donations and supplies collected in Bend, Redmond and Prineville were directed specifically to those communities. 

EVENTS 

     Awbrey Glen’s annual “Rally for a Cure” golf fund-raiser for the Susan G. Komen Breast Cancer Foundation raised nearly $4,000 for the foundation, and an additional donation of $500 was made by Brooks Resources Corp.    

ORGANIZATIONS 

     Xandra T. McKeown, Executive Vice President of Commercial Banking for West Coast Bank, has been named to the High Desert Museum Board of Trustees. McKeown has led West Coast Bank’s Commercial Banking Group since 2000 and has served on several non-profit boards.
     The Central Oregon SMART reading program received a $4,000 donation from Hap Taylor and Sons, Inc. The gift will help bring the reading program to more than 1,000 K-3rd grade school children in Central Oregon.
     The Bend Metro Park and Recreation District recently won the National Gold Medal Award from the National Recreation and Park Association for cities with 50,000 to 100,000 population. Bend won the inaugural golf medal award 40 years ago, in 1966.